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Picture this scenario: A big storm rolls through St. Louis and the next morning there’s a knock on your door. It’s a roofing company. “Did the storm damage your roof? Have you had someone look at it yet?” You don’t recognize their company name, never even seen them before. How do you protect yourself from being the next victim of a roofing scandal?

Independent business ethics agencies like the Better Business Bureau, Angie’s List, and Verified Service Reports work hard to maintain and protect consumers from fraudulent companies and their swindling ways. Here are four roofing scandals currently affecting St. Louis homeowners and businesses:

  • Contractors demanding significant down payment, or even full payment, before beginning work. No ethical contractor will ask you to pay your bill in full before beginning work.
  • Contractors offering to pay your insurance deductible in exchange for contracting their business for your roof repair or replacement. Missouri Senate Bill 101 of 2011 and Missouri Senate Bill 610 of 2014 outlaw this unethical promise. Any contractor and insurance owner making this exchange are guilty of insurance fraud. Know the difference!
  • Insurance agents or adjusters demanding you use a certain roofing contractor. By law, no insurance company or representative can force insurance owners to use only specific contractors to process claim repairs. They can make recommendations, but cannot require specific companies or contractors.
  • Storm-chasing roofing contractors targeting uninformed and vulnerable insurance owners, specifically elderly and women. The clean-up process following a powerful storm can be chaotic. A good tip to remember is this: a smiling face is not always a helping hand. Storm-chasing contractors are paving a trail of broken promises, stolen payments, and unfinished work. Follow the 10 Factors to Hiring the Right Roofing Contractor to protect yourself from the wrong contractor.

If a recent storm has affected your home, call R&A Contracting to verify our local business experience and reputation over an unknown contractor knocking on your door. Don’t be the next victim of the latest St. Louis roofing scandal!

I’d be an idiot if I did not take this opportunity to communicate to you how much we appreciate the way in which you conduct business and take care of our facility. In my experience you, and your team, are at the top of the list of all the roofing companies I’ve dealt with over the years. Thank you!

Jim Lowry - Bissinger's Handcrafted Chocolatier

Eric and crew were really nice to have around. They were courteous, careful and caused little if any disruption. Their work looks good too! To be honest… a good experience with a product that I initially had misgivings about. I’m a convert because of Bubba, Sam and Eric. Thank you.

Jim Lowry - Bissinger's Handcrafted Chocolatier

“I want to thank the crew at R&A for a job well done on our very leaky roof at the shop. It is certainly nice to have the drips and rivers gone from the shop when it is raining. I also wanted you to know how much we appreciated that the guys were able to stay out of our way and allowed us to do business as usual without any problems or interruptions. The roof looks great and the clean-up after the job made it so we couldn’t even tell you’d been here. Thanks for doing what you do so well!”

Jay Moore, President of Safe Way Tire and Auto Center

“My wife and I were on vacation when water pipes burst in our house. We got a hold of Craig and the R&A crew was able to start evacuating the water immediately. The best part was that they were able to start work before we even returned home. It was a very fast turnaround considering the extensive amount of water damage.”

Will from Dardenne Prairie, MO

“Craig and Mike came out in a timely fashion when we needed the work done. They did a reliable and quality job.”

Jerry from SLR Properties

“Craig helped us out tremendously with the insurance process. Timely and very professional.”

Lindell from Greater Missouri Builders (GMB)

“We purchased a house and there was some damage to the roof. Very impressed with the thoroughness of Mike’s inspection. Very comfortable with their explanation of what needed to be fixed. Most impressive was the way they protected our landscaping. Really liked the way they treated me as a valued customer, even though it was only a small project.”

Ross from Troy, MO

“I use R&A Contracting when my commercial roofs receive storm damage. They work on our behalf through every step of the insurance claim process. They perform all of the work and complete the insurance process, making our roofs better than they were before the storm.”

Director of Facilities for a large Property Management Company

“The team at R & A Contracting responded immediately when notified of our water disaster. They removed water-damaged materials and property quickly and restored our home even before the final settlement from our insurance company. They minimized how long our family had to live in a hotel and got us back to normal as fast as possible.”

Will from O'Fallon, MO